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Privacy Policy

General

https://vidimade.com : Vidimade Creations operates this website to provide information about our products and services and to allow customers to purchase items online.If you have any questions about this Privacy Policy, you can contact us at: [email protected]
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect and prevent spam. Once your comment is approved, your profile picture if available may be visible to the public in the context of your comment.
Media
If you upload images to the website (for example when submitting reviews or content), you should avoid uploading images that include embedded location data (EXIF GPS). Visitors to the website can download and extract location data from images on the website.
Cookies
If you leave a comment on our site, you may choose to save your name, email address, and website in cookies. These cookies are for your convenience so you do not have to fill in your details again when leaving another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal data and is removed when you close your browser.
When you log in, we will also set cookies to save your login information and screen display preferences. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me”, your login will remain active for two weeks. Logging out removes login cookies.
If you edit or publish an article, an additional cookie will be stored in your browser. This cookie contains no personal data and simply identifies the post you edited. It expires after one day.
Embedded Content From Other Websites
Articles or pages on this site may include embedded content (for example videos, images, or social media posts). Embedded content from other websites behaves in the same way as if you had visited those websites directly.
These websites may collect data about you, use cookies, include additional third-party tracking, and monitor your interaction with that embedded content.
Who We Share Your Data With
We do not sell or rent your personal data.
Your information may be shared only when necessary with trusted third-party services used to operate the website, such as:
Payment processors for secure transactions
Shipping providers to deliver your orders
Spam detection services for comments
Website hosting and technical support services
If you request a password reset, your IP address will be included in the reset email.
How Long We Retain Your Data
If you register / leave a comment, the comment and its metadata may be retained indefinitely. This allows us to automatically recognise you.
For users who register on our website (if applicable), we store the personal information provided in their user profile. All users can view, edit, or delete their personal information at any time (except the username). Website administrators can also view and edit this information.
What Rights You Have Over Your Data
If you have an account on this site or have left comments, you can request:
A copy of the personal data we hold about you
That we delete any personal data we hold about you
This does not include any data we are required to keep for administrative, legal, or security purposes.
To request this, please contact us using the email address listed above.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
Some website services or providers we use may store data on secure servers located outside your country, but they are required to comply with applicable data protection laws.
Contact Information
If you have questions about this Privacy Policy or how your data is handled, please contact: [email protected]

Terms and Conditions

Last updated: 8th March 2026
Introduction
Welcome to Vidimade Creations. By accessing and using our website https://vidimade.com and purchasing products from our store, you agree to comply with the following terms and conditions.
Products
We strive to ensure that all product descriptions, images, and prices are accurate. However, we cannot guarantee that all information on the website is completely error-free.
Products may occasionally differ slightly from the images displayed on the website due to lighting, screen settings, or small design changes.
We reserve the right to modify or discontinue products at any time without notice.
Pricing
All prices listed on our website are in GBP (£) unless otherwise stated.
Prices may change at any time without prior notice. However, once an order has been placed and confirmed, the price will not change.
Orders
When you place an order on our website, you will receive an order confirmation email. This confirmation does not guarantee acceptance of the order.
We reserve the right to cancel or refuse orders for reasons including but not limited to:
Product availability
Pricing errors
Suspected fraudulent activity
If an order is cancelled after payment has been made, a full refund will be issued.
Intellectual Property
All content on this website including images, text, graphics, logos, and design elements is the property of Vidimade Creations unless otherwise stated.
You may not reproduce, distribute, or use any content without prior written permission.
Limitation of Liability
Vidimade Creations will not be liable for any indirect, incidental, or consequential damages arising from the use of this website or products purchased from it.
Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Updated versions will be posted on this page.
Contact
If you have any questions regarding these Terms & Conditions, please contact us at:[email protected]

Shipping Policy

Last updated: 8th March 2026
Processing Time
Orders are typically processed within 1–3 business days after payment has been received.
Orders placed on weekends or holidays will be processed on the next business day.
Shipping Locations
We currently ship within the United Kingdom. If international shipping becomes available, this policy will be updated.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the size or weight of the order.
Occasionally we may offer free shipping promotions, which will be clearly indicated on the website.
Delivery Time
Estimated delivery times may vary depending on the courier service used.
Typical delivery times within the UK are 2–5 business days after dispatch.
Please note that delivery times are estimates and may occasionally be affected by factors beyond our control.
Lost or Delayed Packages
If your order has not arrived within the expected delivery timeframe, please contact us and we will assist in resolving the issue.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. We cannot be responsible for orders delivered to incorrect addresses provided at checkout.

Returns & Refund Policy

Last updated: 8th March 2026
Returns
If you are not satisfied with your purchase, you may request a return within 30 days of receiving your order.
To be eligible for a return:
The item must be unused
The item must be in its original condition and packaging
Proof of purchase must be provided
Non-Returnable Items
Certain items may not be eligible for return, including:
Custom or personalised products
Items damaged due to misuse
Clearance or final sale items
Refunds
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
If approved, the refund will be processed to your original payment method within 5–10 business days.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Damaged or Incorrect Items
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with photos of the issue so we can resolve the problem quickly.
Contact for Returns
To request a return or refund, please contact us at: [email protected]

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